Your privacy is our major concern. Thus is why we have developed Privacy rules for the visitors of our site. They describe how and for what purpose the company of CROATIAN POWER EXCHANGE Ltd. acquires and how it uses your personal data. We would be obliged if you get to become acquainted with our privacy practices and let us know if you have any questions or suggestions on the topic.

Acquiring and using personal data

Your personal data can be acquired through communications available under the heading „Contacts“ at our web site, which include your name, postal address, e-mail address, telephone number and fax number. You can also voluntarily put at our disposal the data associated with you, your requests and commentaries. We are, however, urging you to offer only your personal data that are necessary for us to offer particular answers to your requests and commentaries. We can also use cookies or similar technologies that acquire particular data on the use of Internet sites, when you open, watch or use our Internet sites. Cookie is a data file positioned in the computer or mobile device, which helps in better understanding of user behaviour, indicate the parts of our internet site that has been visited, and also enables the implementation of efficiency measures for our advertisements and Internet browser. The data acquired with the help of „cookies“ and other similar technologies are treated as non-personal data. Cookies can be disabled in your browsing settings (for example, under „preferences“ or „internet options of your browser). However, you should keep in mind the possibility that some of the site properties might not function normally if you disable the cookies.

How do we use the acquired data?

Personal data are used (i) to answer to your commentaries and requests, (ii) to improve our Internet site and make your experience in using our sites more profitable and pleasant, and (iii) to identify the problems occurring in our computer servers. Your personal data will be saved only during the period they are necessary for the above purposes. After this period, your personal data will be deleted.

How can personal data be released to third parties?

The company of CROATIAN POWER EXCHANGE Ltd. can release your personal data only and exclusively to the other companies and our business partners in order to comply with your requirements or for the purpose of delivering and improving our products. You will be contacted for marketing purposes only if you have expressed your approval beforehand. The CROATIAN POWER EXCHANGE Ltd. takes the responsibility and obligation of keeping your personal data safe and strictly confidential, while any form of releasing or giving in any other manner your data to third parties, apart from the above mentioned purposes, is strictly forbidden.


Internet site can contain links to other sites, maintained by third parties, the information of which, as well as their privacy policy, can differ from ours. We cannot be responsible for the information and privacy rules applied or released by these third parties. We advise strongly that you should read privacy rules of all the internet sites of the third parties, prior to visiting these sites or releasing any personal data, or some other important information, via such internet sites.

Your rights

You are entitles, at all times and with no fee, ask for the information on your personal data that we have saved, as well as for the information on the data we have that concern you, and/or to change or erase your data in our files. You are also entitled to ask for correction or deletion of any incorrect piece of information in the same way (by e-mail), or you can call us in case you have any questions in connection with the above privacy rules.

Privacy rules changes

The CROATIAN POWER EXCHANGE Ltd. has the right to change these Privacy rules at any time. We strongly advice these Rules should be regularly visited by our customers and business partners, so as to keep being informed on possible changes and innovations.

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The use of cookies

We wish this web page to function properly and have the obligation to improve it further. This and our intention to improve your experience, requires for the page to store a small amount of information (cookies) onto your computer. Over 90% of all web sites use cookies. However, in accordance to the EU regulations from March 23rd 2011, we are obliged to ask for your approval before storing cookies onto your disc. By using our web site you agree to use cookies. If you wish to block cookies you can still access the site, but some of its features will not be available to you.

What is a cookie?
A cookie is a piece of information stored onto your computer by the web site you visit. Cookies in principle store your settings, the settings for web site you visit, such as preferred language and address. Later on, when you re-visit the same site, internet browser sends back the cookies belonging to the site. This enables the site to present the information adapted to your needs.

Cookies can store a wide range of information, including personal ones (such as your name of e-mail address). Still, this information can be stored only if you permit it to be stored – web sites cannot approach the information you have not made available and cannot reach other data (files or otherwise) on your computer. The process of data storing and sending cookies to you cannot be seen. However, you can change your settings on internet browser so as to be able to choose whether the request for storing cookies will be approved or refused, to erase stored cookies automatically when closing the internet browser etc.

How to disable the cookies ?
Disabling the cookies you decide whether to let the cookies be stored on your computer or not. Cookies setting can be controller and configures in your web browser. To get the information on cookies settings, select the browser you use. • Chrome • Firefox • Internet Explorer 9 • Internet Explorer 7 i 8 • Opera (English page) • Safari (English page) If you disable the cookies you will not be able to use some of the web site functions.

What are temporary cookies ?
Temporary cookies, or session cookies, are removed from the computer by closing the internet browser. They are used by web-sites to store temporary data, such as settings in an e-buying basket.

What are persistent cookies ?
Persistent or stored cookies remain on the computer after closing the internet browser programme. Web-sites use them to store the data, such as user name and password, so that you do not need to login every time you visit a particular site. Persistent cookies will remain on your computer for days, months, even years.

What are first-party cookies ?
First-party cookies come from the web-site you are currently visiting, and can be persistent or temporary. Web-sites use these cookies to store the data to be used at your next visit to the particular web-site.

Does use cookies ?
Yes, wishing primarily for out web-sites to provide a more satisfactory user experience for you.

What kind of cookies uses and why ?

Are there any third-party cookies on our web-site ?
There are some outer services which store limited cookies to the user. These cookies have not been set by this web-site. However, some are used to enable normal functioning of some options, enabling users easier access to the contents. Presently, we enable:


Additional information of disabling cookies
There are currently few sites to help you disable storing cookies for various services.

Additional information can be found at the following web-sites;